PRIVACY POLICY

Christensen Knives LLC
Effective Date: October 9, 2026

Christensen Knives LLC (“Christensen Knives,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through our website, christensenknives.com.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you regarding your personal information.

By using our website, purchasing products, or communicating with us, you acknowledge the data practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information necessary to operate our website, process orders, communicate with customers, and provide our products and services.

Personal Information

When you place an order, submit an inquiry, or communicate with Christensen Knives, we may collect:

  • Full name

  • Email address

  • Telephone number

  • Billing and shipping addresses

  • Order details and purchase history

  • Information voluntarily provided through website forms or email correspondence

Payment Information

Payments are processed through PayPal, our third-party payment processing provider.

Christensen Knives does not directly collect or store complete credit card numbers, payment card security codes, or PayPal account credentials.

We may receive transaction confirmations, payment status information, and other details necessary to process orders, issue refunds, and maintain financial records.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically through Squarespace, Google Analytics, cookies, and related technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on individual pages

  • Referring websites

  • General geographic location

  • Website navigation and interaction data

  • Cookie identifiers and related technical information

We use this information to maintain website functionality, evaluate performance, and improve the customer experience.

2. HOW WE USE YOUR INFORMATION

Christensen Knives uses collected information for legitimate business purposes, including:

  • Processing and fulfilling purchases

  • Confirming payments and managing transactions

  • Preparing orders for shipment

  • Providing shipping confirmations and delivery updates

  • Responding to customer inquiries

  • Providing customer service

  • Managing returns, refunds, and order-related concerns

  • Maintaining accounting, tax, and business records

  • Improving website performance and functionality

  • Understanding website traffic and visitor behavior

  • Detecting fraud, unauthorized transactions, or security threats

  • Complying with applicable laws and legal obligations

We do not sell customer personal information or use customer contact information for unrelated marketing purposes without an appropriate legal basis.

3. WEBSITE HOSTING AND E-COMMERCE

Our website is built and hosted through Squarespace, which provides website hosting, online store functionality, shopping cart services, checkout integration, and website management tools.

Squarespace may collect and process information necessary to operate these services, including technical information, website interactions, and order-related data.

Information processed by Squarespace is subject to its applicable privacy and security practices.

For additional information, please review the  ⁠Squarespace Privacy Policy.

4. PAYMENT PROCESSING

Christensen Knives accepts online payments through PayPal, a third-party payment processing provider integrated with our Squarespace e-commerce website.

When you complete a purchase, PayPal may collect and process information necessary to:

  • Authorize and complete payments

  • Verify transaction information

  • Detect and prevent fraudulent activity

  • Process refunds

  • Maintain transaction records

  • Comply with applicable financial regulations

Christensen Knives does not directly store complete payment card numbers, card security codes, or PayPal account credentials.

We may receive limited payment information, such as transaction identifiers, payment confirmations, and billing details, necessary to complete orders and maintain business records.

PayPal processes payment information according to its own privacy and security practices.

For additional information, please review the  ⁠PayPal Privacy Statement.

5. GOOGLE ANALYTICS

Our website uses Google Analytics to understand website traffic, visitor interactions, and overall website performance.

Google Analytics may collect information such as:

  • Pages viewed

  • Time spent on the website

  • Browser and device information

  • General geographic location

  • Referral sources

  • Website navigation and interactions

  • Cookie identifiers and related technical data

We use this information to evaluate website performance, identify technical issues, and improve the experience of visitors and customers.

Google Analytics may use cookies and similar technologies to collect information.

Where required by applicable law, nonessential analytics cookies are subject to visitor consent.

Visitors may accept, decline, or manage optional cookies through our website’s available cookie consent controls.

Google’s collection and processing of information are governed by its applicable privacy practices.

For additional information, please review the  ⁠Google Privacy Policy.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to support essential website functions and analyze website performance.

Essential Cookies

Essential cookies help operate the website and support functions such as:

  • Shopping cart functionality

  • Secure checkout

  • Website security

  • Session management

  • Basic website navigation

These cookies are necessary for certain website features to function properly.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website, including which pages are visited and how visitors navigate the site.

These cookies may be used by Google Analytics and Squarespace’s website analytics features.

Cookie Consent and Preferences

Our website provides cookie consent controls that allow visitors to accept or decline optional cookies and, when available, manage their cookie preferences.

Where required by applicable law, nonessential cookies are restricted until the visitor provides the necessary consent.

Visitors may also manage or disable cookies through their browser settings.

Disabling certain cookies may affect website functionality, including shopping cart and checkout features.

7. HOW WE SHARE INFORMATION

Christensen Knives does not sell or rent customer personal information.

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business.

These providers may include:

Squarespace: Website hosting, e-commerce functionality, shopping cart services, and order management.

PayPal: Payment processing, transaction verification, fraud prevention, and refunds.

Google Analytics: Website traffic analysis and performance monitoring.

Shipping and Delivery Providers: Shipment preparation, delivery services, and tracking information.

Professional Service Providers: Accounting, legal, technical support, and other necessary business services.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations

  • Respond to valid legal requests

  • Protect the rights, property, or safety of Christensen Knives, our customers, or others

  • Investigate suspected fraud or unauthorized activity

  • Enforce applicable business agreements or policies

We limit information sharing to what is reasonably necessary for the applicable purpose.

Third-party providers may maintain their own privacy policies and data processing practices.

8. DATA SECURITY

Christensen Knives takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Our website uses HTTPS encryption through Squarespace to help protect information transmitted between visitors and the website.

Payment transactions are processed through PayPal using its applicable payment security systems.

Access to customer information is limited to individuals and service providers who reasonably require that information for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or data storage can be guaranteed completely secure.

We cannot guarantee absolute protection against every potential security threat.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Information may be retained to:

  • Process and fulfill orders

  • Provide customer support

  • Address returns, refunds, disputes, or warranty-related inquiries

  • Maintain accurate business and accounting records

  • Comply with tax and financial reporting obligations

  • Meet applicable legal and regulatory requirements

  • Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal obligations.

When personal information is no longer reasonably necessary, we take appropriate steps to delete, anonymize, or securely dispose of it.

10. YOUR PRIVACY RIGHTS

Depending on your state or country of residence, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of personal information, subject to applicable exceptions

  • Requesting information about how personal information is collected, used, or disclosed

  • Withdrawing consent where processing is based on consent

  • Opting out of certain data processing activities where required by law

To submit a privacy-related request, please contact us at:

info@christensenknives.com

We may request additional information to verify your identity before processing certain requests.

Some information may need to be retained to comply with legal obligations, complete transactions, maintain financial records, resolve disputes, or protect legitimate business interests.

We will respond to privacy requests in accordance with applicable law and will not unlawfully discriminate against individuals for exercising their privacy rights.

11. EMAIL COMMUNICATIONS

When you place an order or contact Christensen Knives, we may use your email address to communicate regarding:

  • Order confirmations

  • Payment confirmations

  • Shipping and delivery updates

  • Customer service inquiries

  • Product-related questions

  • Returns or refunds

  • Other transaction-related matters

These communications are necessary to process purchases and provide customer service.

If Christensen Knives offers promotional email communications, recipients will be provided with an appropriate method to unsubscribe.

Unsubscribing from promotional emails will not prevent necessary transactional or customer service communications.

We do not sell customer email addresses or contact lists to third parties.

12. CHILDREN’S PRIVACY

Christensen Knives sells handcrafted knives and related products intended for adult customers.

Customers must be at least 18 years of age to purchase products from Christensen Knives.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental authorization, we will take reasonable steps to delete that information.

Parents or guardians who believe their child has provided personal information may contact us at info@christensenknives.com.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms, payment services, or other external resources.

These websites operate independently and may maintain their own privacy policies, security practices, and information collection procedures.

Christensen Knives is not responsible for the privacy practices, security, or content of websites that we do not own or control.

We encourage visitors to review the privacy policies of third-party websites before submitting personal information.

14. INTERNATIONAL VISITORS

Christensen Knives LLC operates from Honolulu, Hawaii, United States.

If you access our website from outside the United States, personal information collected through our website may be transferred to, processed in, or stored in the United States or other countries where our service providers operate.

Privacy and data protection laws may differ between jurisdictions.

Where applicable, personal information and international data transfers will be handled in accordance with relevant legal requirements.

15. CHANGES TO THIS PRIVACY POLICY

Christensen Knives reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, website functionality, third-party services, or applicable laws.

Any changes will be published on this page with an updated effective date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how their personal information is handled.

Where required by applicable law, we will provide additional notice or obtain consent for material changes to our data processing practices.

16. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, how your personal information is collected or used, or wish to submit a privacy-related request, please contact:

Christensen Knives LLC
P.O. Box 240129
Honolulu, Hawaii 96824
United States

Email: info@christensenknives.com
Website:  ⁠christensenknives.com